Optimise
IT Operating Model
We reshape IT operating models, sourcing, and governance to drive agility, efficiency, and innovation impact.
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We help enterprises redesign IT operating models, service portfolios, sourcing, and governance frameworks to make IT leaner, faster, and better aligned to business innovation priorities.
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By optimising demand management, delivery structures, sourcing strategies, and governance, we enable IT to operate with greater agility and deliver measurable business outcomes.
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With disciplined execution and deep alignment to enterprise goals, we help IT organisations evolve into true enablers of digital and AI-driven transformation.
We redesign IT service portfolios and operating models to improve agility, responsiveness, and innovation impact across the full demand-to-delivery lifecycle, from how IT engages and prioritises demand to how it manages delivery for speed and quality.
Key Activities:
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Assess current IT operating model, service portfolio, and delivery structures
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Redesign demand management processes and governance
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Redesign delivery management structures and capabilities
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Define service portfolio aligned to business priorities and value outcomes
Outcomes:
IT operating models that improve responsiveness by 30–40%, strengthen business alignment, and enable faster delivery of innovation and transformation initiatives.
We help IT organisations define sourcing strategies, optimise sourcing decisions, and manage vendor selection (RFPs, evaluations) ensuring the right mix of delivery models, partners, and cost levers to drive agility, innovation, and value.
Key Activities:
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Assess current sourcing landscape and cost structures
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Develop sourcing strategy, scenarios, and delivery model options
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Build business cases for sourcing optimisation and partner mix
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Manage vendor selection processes (RFPs, partner evaluations, contracting support)
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Identify cost optimisation levers aligned to innovation and agility goals
Outcomes:
Sourcing strategies and partner selections that deliver 20–30% cost efficiency and create a foundation for innovation-led delivery models.
We help IT organisations modernise governance and performance management by creating structures that drive agility, align with innovation priorities, enable faster decision-making, and deliver measurable business value.
Key Activities:
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Assess current IT governance and performance management practices
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Redesign governance frameworks to enable agility and innovation alignment
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Implement performance management aligned to business outcomes and value realisation
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Establish continuous value tracking, reporting, and improvement practices
Outcomes:
Governance and performance frameworks that enable 30% faster decision-making, stronger alignment with business goals, and sustained delivery of innovation and transformation outcomes.