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Optimise
Global Delivery for Innovation

We optimise global delivery, evolve GCCs into innovation hubs, and elevate partner ecosystems to accelerate business agility and innovation outcomes.

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We help enterprises transform global delivery by moving beyond cost-focused models to integrated, innovation-capable global ecosystems.

 

Our approach spans GCC strategy and transformation, partner ecosystem optimisation, global delivery model redesign, and commercial model transformation enabling organisations to scale AI and digital innovation, accelerate speed to market, and drive stronger alignment with business priorities.

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We also help clients shift from transactional T&M contracting to outcome-based, innovation-driven models and enable business engagement based on transparent service catalogues that drive accountability and value.

Global Capability Centres (GCC) Strategy and Transformation 

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We help enterprises transform GCCs from execution centres into innovation hubs that deliver measurable business value.

Key Activities:

  • Conduct structured GCC Value Audit

  • Assess alignment to enterprise innovation, AI, and digital priorities

  • Identify gaps, untapped opportunities, and enablers for value expansion

  • Provide actionable transformation roadmap

  • Implement transformation: align leadership, redesign operating model, uplift capabilities, embed new governance and ways of working

Outcomes:

GCCs repositioned as innovation hubs that deliver 3–5x greater business value, drive enterprise innovation, and operate as strategic partners to the parent organisation.

Vendor Ecosystem Strategy and Optimisation

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We help enterprises reshape vendor ecosystems by moving from fragmented, resource-driven models to a smaller set of strategic partners aligned to innovation and business outcomes.


We also guide the transformation of commercial models shifting from T&M to service-based and outcome-based contracts that drive accountability, innovation, and long-term value.

Key Activities:

  • Assess current vendor ecosystem, value contribution, and contract structures

  • Rationalise ecosystem to focus on fewer, more strategic partners

  • Redesign contracts to shift from T&M to service-based and outcome-based models

  • Define collaboration models, governance, and joint innovation mechanisms

  • Establish value-based performance management and incentives

Outcomes:

Strategic partner ecosystems that deliver 25–30% higher business value, with stronger innovation alignment, clear accountability, and improved strategic leverage.

Global Delivery Model Redesign and Optimisation

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We redesign global delivery models to drive agility, scalability, and innovation outcomes aligning delivery structures, governance, and engagement models to enterprise priorities.


We help clients move to service catalogue-based engagement models enabling transparent, value-driven delivery and moving beyond traditional T&M structures.

Key Activities:

  • Assess current global delivery model, operating structures, and engagement models

  • Redesign delivery model for agility, speed, and innovation scaling

  • Define governance and performance frameworks for global delivery

  • Design and implement service catalogue-based engagement models

Outcomes:

Global delivery models that reduce time-to-market by 40%, enable services-led engagement, and drive stronger alignment to innovation and business priorities.

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